Refund Policy

At Nexora, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

  • Products can be returned within 7 days of delivery.
  • Returned items must be:
    • Unused and unwashed
    • In original condition
    • With original tags and packaging intact

Non-Returnable Items

The following items are not eligible for return or refund:

  • Used or damaged products
  • Products without original packaging
  • Customized or personalized items
  • Items damaged due to improper use

Refund Process

  • Once we receive and inspect the returned product, your refund will be processed within 5–7 business days.
  • Refunds will be credited to the original payment method used during purchase.

Exchange Policy

We only offer exchanges or replacements for:

  • Defective products
  • Damaged items received during delivery
  • Wrong product delivered

Cancellation Policy

Orders can only be canceled before they are shipped. Once shipped, orders cannot be canceled.

Delayed or Missing Refunds

If you have not received your refund yet, please contact us at:

📧 support@dripix.shop
📞 8888666777

Contact Us

Nexora
📧 support@dripix.shop
📞 8888666777